Shipping Policy

In general, we ship our products using express shipping courier services such as S.F. Express, Thunder Logistics, Fedex, Corniche or HKDC depending on your region. Although we aim to dispatch our products to our couriers as soon as the order is finalised, the estimated delivery timeframe would be adjustable depending on your delivery location.

We offer domestic shipping in Hong Kong for HKD$30 per order(1). For Macau customers we ship for HKD$60 per order. Free shipping available for Hong Kong and Macau customers at HKD$1200 or more per order. Orders made on business days will normally deliver to you within 2 business days.

For customers from China and Taiwan, we charge a shipping fee of HKD$60 per order. Orders made on business days will normally deliver to you within 3-4 business days.

We also provide international shipping for selected countries(2) at a flat-rate of HKD$150 (Approx. USD$20) per order. Delivery timeframe varies from 3-9 business days depending on your region and your local customs. Once your order is finalised and sent out from our facility we will issue you a tracking number of the corresponding courier so you could keep track of your shipment. Be noted that the tracking service will only be available when your parcel is scanned in by the courier.

We will not ship to any Post Office boxes (PO, APO, FPO, DPO) as our courier providers do not deliver to these destinations. For a better shopping experience at Shirtacy we strongly recommend you not to use Post Office box addresses for delivery. Should you have any further queries regarding shipping and handling(3), please do not hesitate to contact us at contact@shirtacy.com for details.

  • Remote areas in Hong Kong will incur additional HKD$30 charged by our courier providers. For definition of remote areas please refer to the Hong Kong map and Table 1 below.
  • For detailed countries we ship to please refer to the world map and Table 2 below.
  • If there is any inconsistency or conflicts between English and Chinese versions of this delivery information, the English version shall prevail.

 

 Shirtacy - Delivery Remote Areas

 

Remote Areas (Dark Grey Area)

New Territories

Sheung Shui / Fanling / Yuen Long /

Tuen Mun / Tin Shui Wai / Sham Tseng / Tseung Kwan O / Tiu Keng Leng / Tai Po / Sai Kung / Clear Water Bay

Hong Kong Islands

Shek O / Stanley / Repulse Bay /

Cyberport / Deep Water Bay / Tai Tam

Outlying Islands

Ma Wan / Tung Chung / Discovery Bay /

Lantau Island / Lamma Island / Cheung Chau

Table 1.

 

Shirtacy - Shipping World Map  

 

HKD$30(1)

Hong Kong

HKD$60

Macau / China / Taiwan

HKD$150

North America:

USA / Canada

Europe:

UK / Scotland / Wales

Oceania:

Australia / New Zealand

Asia:

South Korea / Malaysia / Singapore / Thailand

 

  • Remote areas in Hong Kong will incur additional HKD$30 charged by our courier providers. For definition of remote areas please refer to our delivery page (link)
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